@example
const agentState = new AgentStateService();
Method to create singleton object of the class
@example
const agentStateManaget = AgentStateManager.instance;
Service method to get agent state
@example
getAgentStateDetails();
Method to return Team Unavailable Codes
@example
getTeamUnavailableCodes(updateCache);
Method to check the agent is working or not
Agent state
@example
this.isAgentInWorkingState();
Service method to set agent state
Updated agent state along with reason
Method to update agent current state
@example
this.updateAgentCurrentState();
Method to update agent states
@example
this.updateAgentStates();
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Class to perform Agent state's