Class CXoneDisposition

Disposition Model class

Hierarchy

CXoneDisposition

Index

Constructors

constructor

Properties

Methods

parse

Constructors

constructor

new CXoneDisposition(): CXoneDisposition

Returns CXoneDisposition

Properties

Optional agentSpecific

agentSpecific?: boolean

remarks: Indicates if Disposition is unique to Agent

Optional classification

classification?: string

remarks: Disposition Classification

Optional contactId

contactId?: string

remarks: Contact ID for the current dispositions

Optional displayOrder

displayOrder?: number

remarks: Defines the order of display for the Agent

Optional dispositionCategoryName

dispositionCategoryName?: string

remarks: dispositionCategoryName added to hold the category name of the disposition

dispositionId

dispositionId: number

remarks: Disposition Id

dispositionName

dispositionName: string

remarks: Disposition Name

Optional isPreviewDisposition

isPreviewDisposition?: boolean

remarks: List Only Preview Dispositions

Optional mediaType

mediaType?: MediaType

remarks: media type added to avoid race condition popping up on dispositions

Optional priority

priority?: number

remarks

Optional reportingGroup

reportingGroup?: string

remarks: Group that contacts can be reported against

Optional requireCommitmentAmount

requireCommitmentAmount?: boolean

remarks: Indicates if commitment amount must be entered

Optional requireRescheduleDate

requireRescheduleDate?: boolean

remarks: Indicates if reschedule date must be entered

Optional systemOutcome

systemOutcome?: string

remarks: Final outcome of the Contact

Methods

parse

parse(data: {}): void

- Defined in common-sdk/src/lib/model/disposition.ts:88
Used to parse the disposition data
example
```
disposition.parse(data);
```
Parameters
- data: {}
  
  data to be parsed
  - [key: string]: string
Returns void

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