Class CXoneGetNextAdapter

This class will handle all the get next event response according to event type

Hierarchy

CXoneGetNextAdapter

Index

Constructors

constructor

Properties

Methods

handleGetNextResponse

Constructors

constructor

new CXoneGetNextAdapter(): CXoneGetNextAdapter

Returns CXoneGetNextAdapter

Properties

Private agentSession

agentSession: ACDSessionManager = ACDSessionManager.instance

Private isAgentAssistAppEnabled

isAgentAssistAppEnabled: boolean = true

Private logger

logger: Logger = ...

renewStateRequested

renewStateRequested: Subject<{ contactIds: string[] }> = ...

Subject to emit renew state events with contact IDs Subscribed to by ContactManager to handle stuck contacts

Methods

handleGetNextResponse

handleGetNextResponse(events: {}[], icBranchValue?: string): void

- Defined in core-sdk/src/lib/adapter/cxone-get-next-adapter.ts:80
Used to re route the get next response based on the different event types and returns the array of processed object

example
Parameters
- events: {}[]
- Optional icBranchValue: string
Returns void

Generated using TypeDoc