Properties Optional ConferenceConference?: { InConference: string ; Participants: Record < string , string > [] ; PrimaryCallOnHold: string }
Type declaration In: string Participants: Record < string , string > [] Primary: string Consulting Consulting: { AgentID: string }
Optional OriginatingOriginating?: { ContactID: string ; ContactStartTime: string ; CustomerANI: string ; CustomerDNIS: string ; Direction?: string ; InteractionId?: string ; LastStateChange: string ; MediaType: string ; ParticipantType: string ; Skill: string ; Status: string }
Type declaration ContactID: string Contact: string CustomerANI: string CustomerDNIS: string Optional Direction?: string Optional Interaction?: string Last: string Media: string Participant: string Skill: string Status: string Originating Originating: string
Optional TypeType?: string
Interface for the ConsultContext event payload delivered in get-next-event. Fired by the VC when one agent consults or conferences another, carrying originating-call context and conference-roster information.