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Interface GuidanceFeedbackData

model interface for agent assist payload data

Hierarchy

  • GuidanceFeedbackData

Index

Properties

agentContactId: string

agentContactId of the chat/call

agentId: string

agentId assigned to the chat/call

comment?: string

comment given on the feedback

contactId: string

contactId of the chat/call

feedback: string

The feedback given by the agent (like, dislike, etc)

kbAnswerUid: string

unique identifier for private/public kbAnswer

objectId: string

The ObjectId of the card

tag?: string

tagEnum for the feedback

title: string

title of the kbAnswer

utteranceId: string

unique id for each utterance

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