get instance for CXoneSession
Method to end the session
object with boolean for forceLogoff, endContacts and ignorePersonalQueue
@example
const endSession = this.endSession(endSessionRequest);
Method to join an existing agent session
@example
const joinSession = this.joinSession()
method to set agent state, or log in/out of PC dialer
updated agent state value
Method to start the session
start agent session request object
@example
const startSessionObj: StartSessionRequest = {
stationId: stationId?.current?.value || '',
stationPhoneNumber: stationPhoneNo?.current?.value || '',
};
const startSession = this.startSession(startSessionObj);
Method to subscribe to the hours of operation event
Method to subscribe to the natural calling skill list event
Method to subscribe network offline subject
Method to subscribe to the agent custom event
Method to subscribe start session data
Method to subscribe to agent state changes, to handle PC dialer re-login if needed
Generated using TypeDoc
This is the class to manage session mechanism